Why Choose Us?
We have been involved with the authorised service providers initiative since North Power’s 1997 inception. We stay active and up to date with this by training and maintaining a team of employees who are regularly tested and always able to correctly work on the Essential Energy's Network. When the updates to this initiative were completed at the close of 2017, our team was granted authorisation for contestable metering, followed by AGL, Origin Energy and others.
At Rob Ward Electrical Services we like to lead the pack when it comes to accepting changes and improving our services so we can give our clients the best possible service. Since that 1997 inception we have maintained good status as a Level 2 ASP. Since then, we have installed overhead and underground services, along with completing the installation of required metering across both residential and commercial premises throughout the Northern Rivers, including, Ballina, Byron Bay, Lismore, Tweed Heads and Yamba.
What does it mean to be an accredited provider of contestable services in Australia? Any entity undertaking the work of a new or expanded connection into the electrical network is required to be accredited. The level 2 accreditation is what’s needed for construction of service lines between the system of distribution and the connection point used to install and energise metering. It’s difficult to earn this accreditation because eligibility requires the entity to maintain relevant qualifications and specific insurances to perform these duties. They must also show a demonstrated capability for the completion of this type of work, along with access to the appropriate equipment needed to safely perform these services. Past experience is required and the accreditation must be renewed every three years so our clients are promised up to date and safe service completion using the right equipment.
Here’s why clients choose us for Level 1 electrical work:
- Fully Accredited & Authorised: We are Level 1 Accredited Service Providers (ASP 4422), meaning we're authorised to work on the essential services that connect properties to the electricity network. Our scope includes overhead and underground power line installations, pole replacements, and service disconnections or reconnections.
- Relevant Experience: With more than three decades in the electrical trade, our team brings a depth of experience that few can match. We’ve worked across residential subdivisions, commercial upgrades, and rural installations throughout the Northern Rivers.
- Locally Based, Regionally Focused: Operating out of Ballina, we understand the terrain, conditions, and requirements unique to the Northern Rivers. This local knowledge allows us to respond quickly, work efficiently, and confidently support the region's power infrastructure needs.
- Reliable Project Management: We don’t just carry out electrical work—we manage it end-to-end. From helping you lodge applications with your electricity distributor to coordinating site assessments and safety plans, we take care of the details to keep your project moving.
- Commitment to Safety & Compliance: Safety is at the core of everything we do. Our electricians follow strict compliance guidelines and industry best practices to protect people, property, and the wider network during every phase of work.
- Responsive and Transparent Communication: We pride ourselves on being approachable and easy to work with. You'll always be kept in the loop through direct communication with our project managers and site supervisors.
- Trusted by Builders, Councils & Property Owners: Our clients include developers, local councils, and homeowners who need dependable electrical work delivered on time and within scope. Much of our work comes from repeat business and referrals, a testament to our professional reputation.
If you're looking for experienced and qualified Level 1 electricians in the Northern Rivers, we're ready to assist with practical, well-managed electrical solutions.
Level 1 Accredited service provider
Rob Ward Electrical Services was established in Ballina in 1991, since the beginning we've been providing the best quality service for our clients. As a complete electrical solutions company, we are Level 1 and 2 Accredited Services Providers and we can provide many different electrical services. We believe in using renewable energy to design and install solar systems as an alternative to the traditional electrical service of the past. Our team service homes and businesses throughout the Northern Rivers, including Ballina, Byron Bay, Lismore, Tweed Heads and Yamba.
QUOTE AND CONSTRUCT REQUIRED INFRASTRUCTURE
We offer complete assistance, from the preliminary stage up to completion, on all projects. Our Project Managers ensure quality services with transparent quotes right from the beginning. We can help you with:
- Safety observer for plant or machinery working near power lines
- Cable jointing HV and LV
- Power line workers
Rob Ward Electrical Services provides complete electrical solutions for you. We can install, repair or perform maintenance services for privately owned overhead and underground HV and LV assets such as HV equipment for commercial facilities or overhead line on rural properties.
THE PROCESS: STEP BY STEP
If you need your new installation connected to the network, you are advised by Essential Energy to get an Authorised Service Provider (ASP) to do so. For this process you’ll need a Level 3 ASP to provide you with a certified design with all infrastructure details. Then a Level 1 ASP can proceed to construct and connect it to the network.
STEP 1: NMI NUMBER
The first step is to obtain a National Metre Identification (NMI) number. You can acquire this number from a retailer or through Energy Connections NSW.
STEP 2: APPLICATION FOR CONNECTION
You need to have your NMI number for this step. Ask your Electrical Contractor to submit the Application for Connection to Essential Energy or you can submit it yourself.
STEP 3: DESIGN INFORMATION APPLICATION
This form needs to be submitted to Essential Energy, it provides an overview of the project:
- Project location
- Applicant/Developer
- Type and amount of load to be connected
We work to make every process easy for you so we can lodge the DIA on your behalf, once you provide us with all the specifics. It’s important to consider that once the Design Information pack (DIP) is issued it’s valid for 120 days, this means a Level 3 designer needs to submit the design within this period of time.
STEP 4: CHOOSING A LEVEL 3 DESIGNER
Once we have the DIP we can start looking for a Level 3 ASP to provide the certified plan. We can help find the right one for you by asking for price quotes from different providers until one is appointed to start working on your project.
It’s important you consider that prices are subject to change depending on the size of the project. Therefore we will only be able to provide you with a quote of the expected charges once we know the size of your project.
STEP 5: CONSTRUCTION AND CONNECTION
After the Certified Plan is ready we can send you a formal quotation to supply the materials and start the construction and connection of your project. Once the quote is approved we can start immediately by lodging the necessary forms with Essential Energy, appointing that we, Rob Ward Electrical Services are the Level 1 ASP and materials provider.
If you have any questions or doubts about this process, don’t hesitate to contact us, we’ll be more than happy to address your inquiries.
