FAQ's


Frequently Asked Questions


Find all the answers to your questions here. Need more help? Just reach out, we’re happy to help you with anything you would like to know. At Rob Ward Electrical Services, we provide general, level 1, level 2 and solar services for homes and businesses throughout the Northern Rivers, including Ballina, Byron Bay, Lismore, Tweed Heads and Yamba.

  • When is it time to hire an electrician?

    If you find yourself resetting your circuit breakers or changing fuses constantly, it’s time to call an electrician. Does turning your air conditioner on cause all the lights in the room to dim? Are your lights flickering? Does your electricity have a burning smell? It’s time to call an electrician. If you’ve got several electrical appliances or devices plugged into one outlet, an outlet with multiple plug strips or a plug that needs an adapter or extension cords, it’s time to call an electrician!

  • How much of my electrical work can I do on my own?

    There are a few types of projects that should not be done on your own without qualifications, experience and expertise. Electrical work is not only incredibly dangerous but if done incorrectly it can lead to very expensive repairs and make your home’s system dangerous. How much of a risk are you willing to take to save a little money? Even the smallest electrical jobs have safety hazards. When you’re trying to remember where all those wires went or your hair is suddenly standing on end, you might just be wishing you’d called in the pros.

  • What grade outlets does my home need?

    Outlets have three grades to choose from. The first and cheapest, is the home owner grade, this is also the most common. These tend to last about five to ten years. Commercial grade cost about 50% more than the home owner grade but they will actually last around 100 years under the average home conditions. For this reason we tend to recommend the use of commercial grade outlets for home and business owners. The final grade is hospital, designed specifically for medical facilities where it is critical that they never fail.

  • Why does my breaker feel hot?

    If your breaker is hot it’s a sign of a serious defect which could lead to your breaker arcing, it needs to be immediately replaced. Time to call in your trusty neighbourhood electrician.

  • Why is my panel humming?

    Humming coming from your panel could be being caused by a defective breaker which could cause major harm to the electrical components of your building. Immediate replacement is likely needed.

  • Why are my fluorescent lights flickering and turning off and on?

    Flickering lights can be very frustrating and could be a sign that a bulb is about to go out or that there is a small power fluctuation in the wiring or that a bulb was just installed incorrectly. If light is cycling from on to off, that’s a clearer warning that you’re experiencing a ballast or bulb failure.

  • Will a re-wiring of my home or business cause damage?

    With our many years of experience, Rob Ward Electrical Services can guarantee you home, business or industrial wiring that is installed safely and tidily. We take great care to maintain the details and structure of your building, which also keeps the costs at a reasonable level.

  • If I need a rewire done in my home or business, do I have to vacate the premises?

    Depending on the size of the location, most rewires can be done within a week. Larger buildings may need up to two weeks. In either case, the premises will not need to be vacated so you can continue on without inconvenience.

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